Then follow these instructions, and we will work out a suitable solution for you.
We don’t have a mount for your bicycle in our range yet?
Step 1
Support profile
Photograph the underside of your seatpost directly from below. The image should show only the underside—the outer side surfaces of the seatpost should not be visible.
Ensure there is clear contrast between the seatpost and the background. For a black seatpost, a white background is suitable; for a light-colored seatpost, use a dark background.
Hold the smartphone exactly parallel to the seatpost—no tilted angle, not from the side, and not from above. For the sharpest and straightest image possible, we recommend clamping the seatpost in a bicycle repair stand and securing the smartphone as well. This helps prevent camera shake and distortion.
Step 2
Dimensions
We need two measurements of your seatpost, each taken at the widest point:
· Depth (A) – from front to back
· Width (B) – from left to right
Please use a caliper—the more precise the measurements, the better the finished mount will fit. Unfortunately, estimating or measuring with a ruler is not sufficient.
Step 3
Side view of bicycle
This photo is intended to measure the angle between the frame and the seatpost.
Position the camera at the height of the transition between the frame and the seatpost—exactly where the seatpost enters the frame. Hold the smartphone parallel to the ground, straight and without tilting it upward or downward. Do not use an angled view from the front or rear.
Unfortunately, we cannot use these images.
To process your request without having to ask follow-up questions, please note the following:
- The geometry of the seatpost must be sharp and clearly visible, not blurred or out of focus.
- Unfortunately, photos of the installed seatpost from the front or rear are not helpful, as we cannot determine its geometry from them.
- Hand-drawn sketches are unfortunately too imprecise for us to work with.
What happens after your inquiry?
We carefully review your photos and measurements. As soon as the mount has been designed and manufactured, we will contact you. If any questions arise beforehand—about the measurements or photos, for example—we will contact you promptly. Every inquiry is handled personally by our team.
How much does a custom mount cost?
For all models that are not yet in our range, we offer a discount on the regular price:
· Black: instead of €29 → only €22 (plus shipping)
Shipping costs are the same as for our standard products.
How does the process work?
Project creation – Once we receive your data, we will review your photos and measurements.
Design & manufacturing – If all the data is correct, we will make your mount directly.
Approval & ordering – As soon as the mount is ready for shipping, we will contact you with all the information you need to place your order.
Shipping – Once your order is complete, your mount will be shipped and you will receive your shipping label.
My mount has arrived—what now?
Installation: Attach the mount according to our installation instructions. Maximum tightening torque: 2 Nm – please do not exceed it.
Testing & Feedback: If you received several variants, test them all and let us know which one fits best. The mount should be secure, not slip, and still be easy to install.
Photos welcome: We would love to receive high-resolution photos of your installed mount – we are happy to use them as product photos! 📸